Frequently Asked Questions
Q. What is SeatSnoozer?
A. The SeatSnoozer was specifically designed to provide comfortable head & neck support while in travel, specifically in a seated position. It is a more effective alternative to standard travel neck pillows. While preventing forward head flop, the SeatSnoozer also provides support from side to side. The SeatSnoozer was designed to be lightweight, packable and easily stores in your carrry-on luggage or handbag.
Q. Do you have an instructional video?
A. Yes. You can access it here.
Q. What is the SeatSnoozer made of?
A. The SeatSnoozer is made of comfortable, breathable material and built to last.
Q. How do I adjust the SeatSnoozer?
A. SeatSnoozer is easily adjustable to accomodate users of various head sizes. It is intended for adult use only. Users can vary size with Velcro adjustable head strap. For more information, please view our instruction page.
Q. What comes with my SeatSnoozer?
A. Your order includes a SeatSnoozer travel sleeping device and handy storage pouch.
Q. Can kids use it?
A. No. SeatSnoozer is strictly intended for adult use only!
Q. How should I position my head?
A. Head positioning is variable and depends solely on preference of the user. We suggest trying various postions to find your favorite. This is the beauty of the SeatSnoozer sleep system. For more information on how to adjust or use the SeatSnoozer, view our instructions.
Q. How does the SS differ from a standard neck pillow?
A. Standard neck pillows don't offer adequate neck support. The SeatSnoozer was designed to prevent forward head flop and provide side to side support. Travel pillows are also extremely bulky, whereas the SeatSnoozer is compact and weighs under 2 oz.
Q. Where can I get one?
A. You can purchase the SeatSnoozer directly from our site here. Please note that we do ship internationally but extra shipping charges will apply.
Q. Do you have an affiliate program?
A. While we don't have a direct affiliate program, we do sell the SeatSnoozer through Amazon. By selling through Amazon, affiliates can leverage their Amazon affiliate relationship to promote and earn commissions off referred sales.
Q. Does it come in different colors?
A. Not at this time. We do have plans to release additional colors in the future.
Q. How much does it weigh?
A. The SeatSnoozer weighs approximately 2 oz.
Q. Can you tell I’m wearing a SS?
A. The SeatSnoozer was designed to be unobtrusive. In fact, once in position, it looks like the user is only wearing a night mask.
Q. Do you ship internationally?
A. Please note that we do ship internationally but extra shipping charges will apply. Please email us at sales@seatsnoozer.com with any questions.
Q. How long will shipping take?
A. We use expedited shipping and most orders ship within a week.
Q. What are my payment choices?
A. We currently process all payments through PayPal payment system. They accepts all major forms of credit card.
Q. Privacy policy?
A. We don't share customer personal information or data with any third parties.
Q. Security?
A. We use PayPal payment processing on all orders received and utilize their best of industry security measures for secure transactions.
Q. How do I contact you?
A. You can reach us at support@seatsnoozer.com for a prompt response.
